Tournament FAQ
Ticketing FAQ
Where do I go to purchase tickets?
- Go to https://jameshardieinvitational.com/
- Click on “Tickets & Parking”
- Underneath “Tickets are on sale NOW!”, click the green button that says “BUY TICKETS”
Are all tickets mobile?
- No, you can use the app or print them out.
Is there a limit to the number of days I can attend?
- Gates will be open to the public on Thursday through Sunday with a paid ticket.
- The grounds will be closed to the public Monday through Wednesday.
What is the youth ticket policy?
- Children 15 and under are admitted free (grounds access only) when accompanied by a ticketed adult.
- Children do not need a ticket for entry but do need to be accompanied by a ticketed adult at the Admissions Gate.
Are there complimentary and/or discounted tickets for military and veterans?
- Yes, all active, retired, reserve, and National Guard military members are eligible to receive complimentary grounds tickets upon presenting valid identification.
Will there be a patriot’s outpost?
- Yes, all military member ticket holders with proper identification and one guest will have access to the Patriot’s Outpost overlooking the exciting Par-5, 16 green.
- The Outpost will be open during competition rounds, Friday – Sunday until the last group has played through the 16th green.
- Complimentary lunch will be served every day and guests will be eligible to receive up to two alcoholic beverages that include beer, wine, & seltzer.
- Please note that Patriot’s Outpost will NOT be open on Thursday, April 3.
Where is Will Call?
- At ticket stands near VIP and main entrance.
Who can I contact if I have more questions about the ticket process?
- Contact ticketing@prolinkssports.com or call 561-241-GOLF.
Parking & Transportation
Is parking included in my ticket purchase?
- No, it is not.
Where do I purchase parking?
- Go to https://jameshardieinvitational.com/
- Click on “Tickets & Parking”
- Scroll down to “Parking” and click the green button that says “Learn More”
Can I purchase parking on-site?
- No, there will be no availability to purchase parking on-site.
How much is Parking?
- General Parking:
- Single Day Standard Parking: $15
- Friday-Sunday Standard Parking: $40
- VIP Parking:
- Single Day VIP Parking: $85
- Friday-Sunday VIP: $215
Will shuttles be provided from the parking lots?
- Yes, accessible parking and tournament shuttles will be available for transporting attendees.
Will there be shuttles from the Brightline Station?
- No, there will be none.
Will there be rideshare options?
- Yes, we offer drop off and pick up locations within extreme proximity to the main gate.
- Drop off and pick up will take you to the VIP Parking Lot where you will shuttle to the tournament.
Spectator Policies
What is bag policy?
- Bags larger than a small purse (6 x 6) including carrying cases, backpacks, camera bags or chair bags are prohibited.
- Approved bags include: clear bags smaller than 12 x 6 x 6, 1-gallon plastic freezer bags, medically necessary bags and diaper bags.
Permitted items
Prohibited items
Mobile Device Policy
- Devices must be on silent at all times; flash may not be used.
- Devices may be used to capture video, audio and photos (content) in all areas throughout tournament week.
- Content may be used for personal purposes (e.g., personal social media); no commercial use.
- No live streaming or real-time coverage (e.g., no shot-by-shot coverage).
- Data use (e.g., texting) is permitted in all areas throughout tournament week.
- Phone calls are allowed only in designated areas.
- Please be respectful of play and do not interfere with players, caddies or media.
- All posted signage and instructions from tournament staff must be observed.
- Failure to comply with this policy may result in the revocation of your ticket.
Please see the back of your ticket for the complete terms of the Spectator Mobile Device Policy. The ticket back language is also located here: www.pgatour.com/ticketterms.
Misc.
Duffy’s Autograph Zone
- Next to the merchandise shop, which is across from the Duffy’s MVP Bleacher.
What to wear?
- All spectators should wear comfortable shoes and clothing in anticipation of walking between venues and attractions around the course.
Weather Policy
- Florida weather can turn anytime so check the weather and dress accordingly.
- If there is ANY chance of rain – bring a raincoat!
- We will have an on-site meteorologist to make sure you, your family, and friends have plenty of notice in the event of dangerous weather or pending storms.
- In the event of inclement weather, avoid the following:
- Open areas
- Hilltops
- High places
- Isolated trees
- Golf carts
- Wire fences
Payment methods
- All major credit cards will be accepted at all Concession locations.
- THE JAMES HARDIE PRO FOOTBALL HALL OF FAME INVITATIONAL IS A CASHLESS EVENT. PLEASE PLAN ACCORDINGLY.
Tournament etiquette
- Stay behind the gallery ropes.
- Stay quiet and stand still when the players are about to hit the ball.
- “Hands in the air” means to stop and be quiet while golfers are playing their shots.
- Do not cross fairways except at designated crosswalk areas.
- Always look both ways before crossing a cart path.
- Be considerate of others and kneel or sit if you find yourself in the front row of the gallery.
- Walk carefully, never run.
- Wear comfortable shoes.
- Children under 12 should be kept at a safe distance while play is in progress. Parents should take extra precautionary measures when choosing a viewing location.
- Watch the tournament “Parade Style” by picking a spot and watching the field pass by or “Cross-Country Style” by following a particular player or group around the course.
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